ACCOUNTS (REGULAR & HIGHEND SMURFS) QUESTIONS
Can I change the account password and email?
Yes! After you purchase, you will be able to change the password and email of your LoL account on the League of Legends website. We even provide a how-to guide in your purchase email!
What's the difference between BE Packages and Special Accounts?
BE Package accounts (e.g. NA - 50K BE) have a set amount of BE and RP on them but no champions or runes unlocked (although all accounts have enough BE to buy the 20 champions required for ranked play). Special accounts come with the number of champions stated but do not have any set amount of BE or RP. Some special accounts will also have runes but this isn't guaranteed.
Can I start playing ranked immediately?
To unlock ranked you need level 30 and at least 20 champions. Almost all our accounts are eligible right away. Some rare skin accounts or package accounts might not be level 30 or not have enough champions, this is always stated on the accounts page so you can easily check it. If you have any doubts don’t hesitate to contact our support team.
Which champions do Special Accounts have?
Our Special LoL smurf accounts come with a range of champions as stated in their description. These champions are totally random and can be from a range of BE costs.
Can I choose my summoner name?
Unfortunately not. Our League of Legends accounts have logical summoner names, such as "Snowser" or "Overbit". However, you can change your account name in the League of Legends client using BE or RP.
How many accounts can I order?
Due to the high demand, we only allow users to purchase 1 account per order, but we can supply as many LoL accounts as you need. If you're looking to place a bulk order of League of Legends accounts, please contact us.
How are your accounts leveled?
We level our League of Legends accounts against real players, ensuring that each account has at least a 45% win rate often across a variety of different game modes.
How can I know that UnrankedSmurfs is a safe place to buy a LoL account?
Here at UnrankedSmurfs we take your safety and satisfaction very seriously - just look at our reviews. All our payments for League of Legends accounts are secured by full PCI compliance, meaning your payment information is 100% safe and our website is secured by SSL for further safety. We also provide full recovery details when you buy a League of Legends account from us, so you can always recover your account should anything happen to it. To read more about our commitment to safety check out our Why Us page.
GENERAL QUESTIONS
How can I know that UnrankedSmurfs is a safe place to buy a LoL account?
Here at UnrankedSmurfs we take your safety and satisfaction very seriously - just look at our reviews. All our payments for League of Legends accounts are secured by full PCI compliance, meaning your payment information is 100% safe and our website is secured by SSL for further safety. We also provide full recovery details when you buy a League of Legends account from us, so you can always recover your account should anything happen to it. To read more about our commitment to safety check out our Why Us page.
How can I contact you?
You can use the form at the bottom of this page to get in touch. Alternatively, you can contact us on Facebook, Twitter, Skype or at the contact form below.
What is your lifetime guarantee?
It's quite simple - if your League of Legends smurf account gets banned through any fault or defect of our own we will provide you one brand new replacement LoL smurf account free of charge.
You say you are the only site to offer this guarantee?
Other account sellers claim to offer a guarantee but when it comes to replacing your account they will often try to get out of doing so by saying you have owned the account for too long and their guarantee has expired. We are the ONLY site with a lifetime guarantee that covers any defects for the whole life of your LoL account!
I got banned for flaming/feeding/hacking. Does your warranty cover this?
NO! We are fully transparent about what our warranty covers in our ToS. It covers any defects or fault of our own. If you buy a LoL account from us and get it banned due to your own bad behavior or rule-breaking then we cannot help you.
Do you offer discounts or coupon codes?
We sometimes offer discounts to our loyal customers who follow us on social media or subscribe to our mailing list. To be eligible for these great discounts when you buy a LoL account please follow us on Twitter, Facebook or Google+.
Can I have free RP?
Yes! You probably didn't expect that answer, but by entering our giveaway competition you have the chance to win RP and LoL merch! For even more free giveaways just sign up to our mailing list.